Dear Customer,
We know that opening a higher than expected energy bill can be stressful — and we want you to know we’re here to help.
This winter has brought extended periods of extreme cold, with December and January being the coldest in a decade. When temperatures drop for long stretches, homes and businesses use more energy to stay warm. Heating systems must work harder, even if you haven’t changed your thermostat or daily habits. This, along with recent increases to energy supply costs across our region, can lead to higher energy usage and higher bills.
If your recent bill was higher than expected, or if you’re concerned about an upcoming bill, you’re not alone — and support is available.
We’re here to help you manage
We also expanded our Customer Relief Fund to support customers facing higher energy costs this winter. Learn about available support and how to apply at pepco.com/ReliefMD.
You can learn more about your bill, explore available assistance, and find ways to manage your energy use by visiting pepco.com/BillSupport, or by logging in to
My Account.
We’re committed to helping you stay informed and supported. If you need assistance, please reach out.
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